Terms and Conditions

Welcome to SereneStream Hotel Resort. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, making reservations, or engaging in any services provided by SereneStream Hotel Resort, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Booking and Payments

Reservations at SereneStream Hotel Resort must be made through our website or authorized booking agents. Payment is required at the time of booking unless otherwise specified. We accept various forms of payment, and you are responsible for providing accurate payment information.

3. Cancellations and Modifications

Cancellation policies vary depending on the rate or package you choose. Please review the specific cancellation terms provided during the booking process. Changes to reservations may be subject to availability and additional charges.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Intellectual Property

All content on our website, including but not limited to text, images, graphics, and logos, is the property of SereneStream Hotel Resort or its licensors. Unauthorized use of any content is prohibited and may violate copyright, trademark, or other intellectual property laws.

6. Limitation of Liability

SereneStream Hotel Resort shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, damages for loss of data, profits, or other intangible losses.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal data. By using our website, you consent to our data practices as described in the Privacy Policy.