Privacy Policy

Welcome to SereneStream Hotel Resort's Privacy Policy. We are committed to safeguarding your privacy and ensuring your personal information is protected. This policy outlines how we collect, use, and manage your data.

1. Information We Collect

We may collect personal information from you when you make a reservation, sign up for our newsletter, or contact us. This includes:

• Personal Identification Information: Name, contact details, and payment information.
• Booking Information: Details about your stay, preferences, and special requests.
• Usage Data: Information about your interaction with our website and services.

2. How We Use Your Information

Your information is used to:

• Process and manage your bookings and transactions.
• Improve our services and website functionality.
• Send promotional materials and updates about our services (you can opt-out at any time).
• Respond to your inquiries and provide customer support.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third parties who assist us in operating our website and providing services to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.